Conflicting priorities are nothing new to banks, but in the current climate these are exacerbated by the erosion of historic revenues and competing market pressures of compliance, competitive differentiation, and customer demands. Reducing TCO and cost to income ratios is the priority, but it cannot be at the expense of growth.
The need to modernize legacy systems has never been more keenly felt, but the risk of big bang migrations has never been higher. What banks need is an incremental approach that provides a pathway to progressive modernization. But where to start?
Some banks are now being forced to address large scale payments modernization projects against a timeline driven by technology restrictions, rather than their own strategy, or risk non-compliance with new standards such as PCI 4.0. Financial institutions need is a partner who can help them plan their payments modernization roadmap, with clear milestones that deliver value throughout the duration of the project.