Name
Payments Modernization | Taking ISO 20022 from Compliance to Customer Experience
Date & Time
Thursday, June 24, 2021, 10:30 AM - 10:55 AM
David Grindal Andrew Gómez
Description

Meeting ISO 20022 mandates for high value, cross border and real-time payments is a challenge, especially against deadlines. For both North American and European institutions there are a variety of domestic, regional and international deadlines across existing systems. As well as the imminent launch of new systems, and many more under construction and discussion.

But even as those compliance deadlines creep closer, the banks must widen their project scope. Compliance should be a catalyst for innovation, not an inhibitor. Innovation is the real driver behind the global shift to ISO 20022, and the new standards should support a slew of new services that drive value for customers. Achieving this requires a holistic approach to payments modernization, that recognizes the convergence of historically disparate payment types and seeks to leverage complimentary innovations and services across various lines of business.

This panel will explore real world use cases that are leveraging the new standard to bring innovation to market, as well as building a business case for ISO 20022 beyond compliance.

Session Type
General Session