Name
Fraud in the Era of Digital Transformation
Date & Time
Thursday, June 18, 2020, 2:35 PM - 3:00 PM
Jason Floyd Fabian Gloerfeld
Description
Digital payments are growing exponentially, not just as a result of short-term factors like COVID-19. The shift from physical to digital-first is a long-term trend in financial services. Whilst this creates opportunities for some parts of the business within banks and intermediaries, it creates complexity for the fraud and risk management teams. However, technologies such as Artificial Intelligence are reaching a level of maturity where they can be successfully applied to fraud prevention strategies not only for improved operational efficiencies, but to create a competitive differentiator in terms of customer experience. Join this session to discuss how the to approach the diversification and growth of digital payments from a fraud management perspective.