Agenda is preliminary and subject to change.

Wednesday, October 14, 2020
1:00 PM - 1:20 PM (EDT)
Introduction and Executive Welcome
 
1:20 PM - 1:40 PM (EDT)
Scene Setting & Insights
 
1:40 PM - 2:00 PM (EDT)
Keynote: Can Digital Change Consumer Behaviors and Create a Positive Payment Experience?

Join David Albertazzi, Research Director, from Aite as he discusses consumer payment and billing trends in today's financial climate, implications on the payments industry and how billers will need to focus on an adaptive technology strategy that meets the expectations of today's connected consumer.

2:00 PM - 2:05 PM (EDT)
ROOM CHANGE
 
2:05 PM - 2:45 PM (EDT)
TABLE 1: Today's Payment Landscape
 
TABLE 2: Customer Experience: Maximizing Consumer Preferences
 
TABLE 3: Impact of Mobile Payments and Billing
 
TABLE 4: Real Time ACH Payment Validation (2021 Nacha Requirement)
 
TABLE 5: PCI Scope Reduction
 
TABLE 6: Digital Disbursement for Billers
 
2:45 PM - 2:50 PM (EDT)
ROOM CHANGE
 
2:50 PM - 3:10 PM (EDT)
Panel Discussion: How Payments Technology can Provide Your Competitive Edge

The discussion continues as Alexis Blackstead moderates a panel of payment industry leaders. Innovative technology is often the driver for customer satisfaction, loyalty and, let’s be honest, the ability to survive and adapt in today’s competitive landscape. ACI’s tech partner panel will discuss how the impact of payments technology can serve as a catalyst for customer adoption and competitive edge.

3:10 PM - 3:25 PM (EDT)
ACI Speedpay Roadmap

Join Alexis Blackstead, VP, Product, as she reviews recent features added to the ACI Speedpay solution and discusses the upcoming product roadmap.

3:25 PM - 3:30 PM (EDT)
Wrap Up