Responsible for Fraud Monitoring for Nedbank’s Card, Payment and Transactional Fraud Department, focusing on issuing and acquiring and transactional fraud. In addition, providing guidance on merchant, Payment Facilitators and ISO reviews, onboarding, compliance engagements and monitoring. Focusing on CX and SX across the fraud environment for Nedbank and Nedbank African Regions (NAR). Representing Nedbank on Financial industry bodies such as South African Banking Risk Information Centre and industry information sharing.