Name
NFRs: The Hidden Drivers of Technology Choices
Date & Time
Thursday, October 23, 2025, 3:00 PM - 3:45 PM
Speakers
Anup Thomas, Chief Technology Officer - Payment Software, ACI Worldwide
Bharath Raj, Senior Manager, Distinguished Engineer, National Australia Bank
Otto Benz, Director of Customer Technology & Payments, Nationwide Building Society
Bharath Raj, Senior Manager, Distinguished Engineer, National Australia Bank
Otto Benz, Director of Customer Technology & Payments, Nationwide Building Society



Description
Non-functional requirements (NFRs) shape every major payments technology decision, from architecture to operations. This session will explain how performance, scalability, resilience, and security drive the choices that determine long-term success. Understand how focusing on NFRs first can prevent costly mistakes and build a platform that lasts.
Location Name
Gotham Ballroom: Lower Ground Floor
Session Type
Breakout Session
Segment Type
Banking