Name
Elevating Self-Service and Customer Communications in the Age of Immediacy
Date & Time
Thursday, October 23, 2025, 2:15 PM - 3:00 PM
Speakers
Carrie Bradley, SVP Treasury & Finance, Credit One Bank, N.A.
Andrew Sajeski, Head of Customer Success - Speedpay, ACI Worldwide
Lee Nagel, President, DataOceans
Catherine York Powers, Founder and CEO, Constant
Carrie Bradley Andrew Sajeski Lee Nagel Catherine York Powers
Description

In the age of immediacy, consumers of all segments but especially Gen Z, Millennials and Gen X groups are increasingly leveraging self-service channels like using mobile apps to make bill payments, receive monthly statements and real-time notifications. New innovations help drive a new approach for consumers managing payments and customer communications in this new world.

Session Type
Breakout Session
Segment Type
Biller