Welcome Reception at The Hotel Colonnade

Location: 2811 Ponce de Leon Blvd, 7th Floor, Coral Gables, FL 33134

Location: 2811 Ponce de Leon Blvd, 7th Floor, Coral Gables, FL 33134

Location: 2811 Ponce de Leon Blvd, 7th Floor, Coral Gables, FL 33134

Address: 180 Aragon Ave, Coral Gables, FL 33134

8:30: Breakfast, provided

8:30: Breakfast, provided

8:30: Breakfast, provided

Time: 6:00-8:00pm ET 

9:00: Conference Welcome & ELT Keynote Presentation

9:00: Omni-Channel Communication, Automation, in the Fight Against Scams and Fraud (part 1)

9:00: PRM Innovation Lab

Welcome to Miami! Please join us at this welcome reception to kick off our User Group meeting. 

9:30: Deep Dive: Payments Management Fraud Strategy

9:30: Omni-Channel Communication, Automation, in the Fight Against Scams and Fraud (part 2)

9:45: Break

Welcome reception theme: Hawaiian! Wear your favorite Hawaiian clothing for this informal welcome reception.

10:30: Break

10:00: Break

10:15: Your take: First Party Rules Sharing

11:00: What's new in PRM 9

10:30: Fighting Fraud…in the Cloud

11:15: Rule Performance - Find the weakness

Noon: Lunch, provided 

11:00: Data Extensibility & OEI - Fraud Use Cases Demo

Noon: Lunch, bag lunch to-go provided 

1:30: Synthetic Fraud - Tools to Combat a Growing Threat

Noon: Lunch, provided 

End of Event! 

2:15: Deep Dive: AI & ML Innovation / AI 2.0

1:30: Stopping Mule Accounts, ATO, Synthetic Fraud and Fraud Rings

3:00: Break 

2:15: Break

*Additional meeting space is available if you wish to work from the ACI Office for the rest of the day or continue to collaborate 1:1 with ACI staff and colleagues. Hotel rooms 3 & 5 on floor PH1 are available until 5pm. 

3:15: Case Study - Scams/ID Theft: How to combat when automation is not effective

2:45: How to: Reducing Maintenance and # rules using AMG

Free Time

3:30: PRM Roadmap - Deep Dive

Free Evening 

Visit the Local Info tab to view suggestions of restaurants and activities to do while in Miami! 

Group Dinner at Bulla Gastrobar 

Address: 2500 Ponce de Leon, Coral Gables, FL 33134

Time: 7:00pm ET