The most recent edition of the ACI Speedpay Pulse Report highlights a continued shift within GenZ and Millennial consumers toward digital payments, embracing digital wallets and alternative payment methods while also using their debit card as the preferred method for paying their bills. These segments also more inclined to make urgent payments as well as receive their statements digitally and turn off paper than other groups. This panel will focus on the critical strategies and proven techniques for driving bill pay adoption within GenZ and Millennial bill payers, forging lasting relationships.