ARRIVAL DAY

Monday, November 21st

MEETING DAY 1

Tuesday, November 22nd 

MEETING DAY 2

Wednesday, November 23rd 

DEPARTURE DAY

Thursday, November 24th 

Cocktail Welcome Reception

Location: Novotel Surfers Paradise, Cnr Of Surfers Paradise Blvd And, Hanlan St, Surfers Paradise,  Gold Coast, QLD

Location: Novotel Surfers Paradise, Cnr Of Surfers Paradise Blvd And, Hanlan St, Surfers Paradise,  Gold Coast, QLD

  

Location: Novotel Surfers Paradise, Cnr Of Surfers Paradise Blvd And, Hanlan St, Surfers Paradise,  Gold Coast, QLD

8:45am Start Time & Coffee

8:45am Start time & Coffee

  
 
 

7:00-8:30pm

8:45-9:00am, Welcome and Opening - President PRM User Group

8:45-9:00am, Welcome and Opening & PRM User Group AGM

  
 
 

9:00-9:45am, Strategic Direction of PRM

9:00-10:30am, Rules & Innovations Sharing Workshop 
 
 

9:45-10:30am, What's new in PRM

10:30-11:00am, Break

  
 

10:30-10:45am, Break

11:00-11:45am, Machine Learning-Powered PRM:

Placing AI Capabilities Directly in the Hands of Fraud Teams 
 
 

10:45-11:30am, Masterclass:

Rule Writing Best Practices

11:45-12:00pm, Election Results

  
 
 

11:30-12:15pm, Workshop - How to write PRM rules to get ahead of criminals

12:00-12:45pm, Pacific User Group Member Presentation (ANZ New Zealand)

  
 
 

11:30-12:15pm, PRM Journey to the Cloud

  

12:45-2:00pm, Lunch

  
 

12:15-1:30pm, Lunch

  

2:00-2:45pm, PRM Roadmap
 
 

1:30-2:15pm, Masterclass - Operations

2:45-3:00pm, Rules & Innovations Sharing Results

  
 
 

2:15-2:45pm, Regulatory Impact of the Global Scampocalypse

3:00-3:30pm, Break

  
 

2:45-3:15pm, Break

  

3:30-4:30pm, PD demo of DE and use cases of adding new data

  
 

3:15-4:00pm, Pacific User Group Member Presentation (Westpac Australia)

4:30-5:00pm, Closing Remarks - President PRM User Group
 
 

4:00-5:00pm, Omni-Channel Communication, Automation, in the Fight Against Scams and Fraud

    
 

Evening Event: Spectrum Sponsored Dinner

7:00-9:00pm

Location: Costa d’Oro (Italian restaurant), 27 Orchid Ave, Surfers Paradise QLD 4217

    

Dress code is business casual!