Departure from the Sheraton Convention Center Entrance at 5:40pm

Departure the Sheraton Convention Center Entrance at 6:15pm

Meet your colleagues for a morning run, jog or walk. Come early and stretch as all groups will leave the foyer at 6:45 AM. We have three guides available to cover all levels - Run, Jog, Power Walk. Take in some sights while getting in your morning workout. Please dress accordingly. 

• Commercial Welcome
• 2025 Plan & Strategy: Biller, Banks & Merchants
• CEO State of the Union
• Strategy & Vision
• Payments Hub GTM

This session will focus on the success for the MEASA region in the year 2024. The session will further focus on the way ahead for the next year. Finally the session will end with Question and Answer segment with the Regional Leader and Sales Leader.

Join ACI’s product management leaders for an introductory session on winning in North America in 2025. Explore key solution segments—Banking and Merchant—while gaining insights into market needs, value propositions, and strategies to secure new logos and upsell existing customers. A must-attend for staying ahead in 2025's competitive landscape.

Join us for an introductory session on regional priorities and expectations for 2025. This session will cover the two key solution segments: Banking and Merchant. Discover the Missions & Objectives in 2025. This session is essential for anyone in the EU Team.

This session will center on regional priorities, plans, and expectations for the year ahead.  It will provide you with tools, insights, and strategies to replicate successful renewals, win key accounts, and excel in 2025.

This session will focus on proper channels, engagement, and reviewing the risk management process heading into 2025.

This session will recap last year's successes and explore key learnings for winning in the coming year. You’ll be given strategies, tools, and insights to replicate successful renewals, win new logos, and excel as a team.

This session will focus on LATAM's on-going efforts and strategy to transform ACI's traditional partner approach to generate a powerful regional ecosystem that includes multiple partners (Product & Services) to accelerate business development and open new revenue streams.

Join this session to welcome 2025 while we focus on the regional strategy and key learnings from 2024. We will discuss the strategy for the merchant business in 2025 focusing on what is expected from the team. This session is designed to equip you with the tools and insights needed to excel in the year ahead.

This session is essential for anyone looking to excel in the Merchant segment.

This session covers everything from the basics to advanced selling strategies for Payments Hub. You'll get a recap of its purpose and importance, updates on progress and delivery schedules, a live demo, and insights into regional selling, localization strategies, and support available.

This session will focus on proper channels, engagement, and reviewing the risk management process heading into 2025.

This session will highlight programs from 2024, and delve into what is new for 2025.

Join us for an engaging and informal lunch-and-learn session designed to give the commercial teams a front row seat the future of payments. This is your chance to explore the payments hub in more detail: featuring a demo area and a panel ready to answer your burning questions. No formal presentation - just open dialogue with the team who can share insights and an opportunity for you to ask anything or just connect.

This session will focus on Key Corporate Strategic Initiatives from a Marketing standpoint and their implications on the MEASA region. We will also be discussing the various Analyst Relations and Market Intelligence initiatives. Finally the session will end with Question and Answer segment with the team.

This session covers everything from the basics to advanced selling strategies for Payments Hub. You'll get a recap of its purpose and importance, updates on progress and delivery schedules, a live demo, and insights into regional selling, localization strategies, and support available.

Join this session to gain an in-depth overview of High Value Payments, enhance your understanding of the solution, and refine your ability to effectively position it to your customers.

Join us for a deep dive into the Merchant segment, covering in-store and eCommerce solutions. Explore 2025 strategies, market trends, customer behavior, and updates on partnership plans.  This session is essential for anyone looking to excel in the Merchant segment.

Join us for an insightful session where we'll explore ACI's unique value in the global payment ecosystem. Discover how we leverage our strength, access to data and intelligence, expert know-how, and ability to deliver to win in the market in 2025. This session will provide you with the insights and strategies needed to capitalize on our unique market position and drive success.

This session will focus on the various cloud deployment strategies available for ACI solutions like Base24, PRM and RTPS. This session should cover both the ACI and Regional cloud deployment scope for the above products, as well as the readiness of cloud deployment at MEASA level. We will also be covering deployments specific to Microsoft, AWS and Red Hat, as well the roadmap for 2025. Finally we will be brainstorming regional engagements/opportunities for 2025.

This session will focus on proper channels, engagement, and reviewing the risk management process heading into 2025.

Celebrating 100% Achiever and Regional Honor Award Winners.

Celebrating 100% Achiever and Regional Honor Award Winners.

Celebrating 100% Achiever and Regional Honor Award Winners.

Celebrating 100% Achiever and Regional Honor Award Winners.

Celebrating 100% Achiever and Regional Honor Award Winners.

Celebrating 100% Achiever and Regional Honor Award Winners.

Meet your colleagues for a morning run, jog or walk. Come early and stretch as all groups will leave the foyer at 6:45 AM. We have three guides available to cover all levels - Run, Jog, Power Walk. Take in some sights while getting in your morning workout. Please dress accordingly. 

• Straight Talk: Applying ACI’s Values
• Banking GTM
• Biller GTM
• Merchant GTM

This interactive session will focus on key elements of deal structuring and provide you with actionable strategies to optimize revenue, shorten sales cycles, and accelerate revenue recognition. 

In this session we will discuss what back office options are available in LATAM, including RS2 solutions and how to overcome some of the typical challenges when selling back office.

Join us for an insightful session where we will explore strategies for successful renewals in 2025, focusing on key aspects such as aligning with customer goals, viewing renewals as opportunities for growth, and identifying expansion within existing accounts. We’ll also tackle the challenge of sunset fees and how to effectively handle CPI adjustments. Real-world examples, including success stories from Worldpay and ING, will provide practical insights on how to manage and drive successful renewals.

Don’t miss this chance to gain actionable insights that will set you up for success in 2025 and beyond!

Join this interactive session to explore strategies and techniques for effective presentations, handling common objections, and mastering email marketing best practices.  Engage with your peers to share insights, exchange ideas, and collaboratively set the foundation for a successful 2025.

In this session, we will explore how to simplify and elevate our message by differentiating against competitors and addressing customer pains and needs. We will use data and real-world examples to demonstrate best practices for consultative selling, with a focus on the Direct Merchant and large PSPs enabling Merchants. Additionally, we will cover what to expect from the session and why it is a game-changer, highlight the selling journey, and emphasize the importance of a value/customer-centric mindset. We will also discuss how to put this mindset into action by understanding the customer and turning up differently. The session will conclude with a Q&A segment.

This session covers everything from the basics to advanced selling strategies for Payments Hub. You'll get a recap of its purpose and importance, updates on progress and delivery schedules, a live demo, and insights into regional selling, localization strategies, and support available.

This session, led by Steve Thompson from Value Lifecycle, will focus on mastering effective sales strategies.  This will be a key opportunity for the MEASA team to enhance skills in customer interactions, managing client expectations, navigating negotiations, and strengthening client relationships.

The session will give an overview of how we leveraged PR to increase brand visibility and drive pipeline growth across the Latam region. It will highlight the key campaigns and results for 2024, and give an outlook for 2025. We will also discuss best practices and learning. The session will end with a Q&A session.

Join us for a 45-minute workshop on Effective QBR (Quarterly Business Review) Content designed for Customer Success Managers. We'll start with an introduction to the importance of QBRs in customer success and relationship management. The session will cover the key components of an effective QBR, common pitfalls to avoid, and best practices for crafting content tailored to different audiences. Participants will engage in an interactive exercise to review and critique sample QBR content, followed by a group discussion on improvements and best practices. We'll wrap up with a Q&A segment to address any questions and recap key takeaways. This workshop aims to equip you with the tools and insights needed to create impactful QBRs.

This session will give you a deeper understanding of the evolution of ACI's Payments Intelligence capabilities and how the planned roadmap can be positioned as a key differentiator in the market. Additionally, it will cover strategies for addressing objections related to competitive offerings, including perceived shortcomings of our solution compared to competitors' strengths.

Join us for an interactive session where we move beyond presentations and dive into shared experiences and best practices for delivering exceptional customer care. This session will focus on real-world examples such as Nexi relationship, Rabobank, and YBS offering valuable lessons and strategies from subject matter experts.

Join us for an insightful session designed for solution consultants, where we will explore key topics relevant to the issuing and acquiring business. This session will cover current offerings, future developments, and the value propositions of available solutions. Gain the knowledge and insights needed to effectively support and advise your clients.

This session will focus on proper channels, engagement, and reviewing the risk management process heading into 2025.

Learn how to best utilize the SC team to help create value in your opportunities and relationships, with a focus on helping a client/prospect determine what success looks like

Join our panel discussion where we will explore how our newly launched values play a crucial role in elevating women in technology and payments.

Join us for an engaging panel discussion at our Global Sales Kickoff! Commercial team members will share insights on successful deals from the past years, highlighting win wires, repeatability, and the power of collaboration across roles. Discover effective tag team strategies and best practices that drive success. Don't miss this opportunity to understand the true power of a united team!

Join us for an engaging panel discussion at our Global Sales Kickoff! Commercial team members will share insights on successful deals from the past years, highlighting win wires, repeatability, and the power of collaboration across roles. Discover effective tag team strategies and best practices that drive success. Don't miss this opportunity to understand the true power of a united team!

In this session, we’ll explore how to leverage payments intelligence to transform the way fraud is perceived and tackled in the industry, and we will dive into the latest strategies and solutions for tackling fraud in the merchant segment.

You’ll learn how to initiate meaningful fraud discussions, position your capabilities effectively, and identify the right targets for your solutions.

Join us to enhance your sales skills and prepare for a successful 2025!

This interactive session will focus on key elements of deal structuring and provide you with actionable strategies to optimize revenue, shorten sales cycles, and accelerate revenue recognition. 

Selling Speedpay, understanding where our clients will evolve in business and technology in 3+ years out, build to future needs and framework of clients exciting existing clients and providing insights in to the future of ACI Speedpay.

After attending the session, you’ll be better equipped to hold meetings with customers, describe the new platform architecture, articulate the high-level technical rationale behind it, conduct business-level discussions on its benefits, and explain how modern technology is being used to achieve the vision.

This session covers everything from the basics to advanced selling strategies for Payments Hub. You'll get a recap of its purpose and importance, updates on progress and delivery schedules, a live demo, and insights into regional selling, localization strategies, and support available.

This session, led by Steve Thompson from Value Lifecycle, explores strategies to gain access to key decision-makers and position ACI for success in sales discussions. We’ll refine our value proposition and develop impactful messaging to highlight ACI’s strengths, ensuring we stand out in competitive engagements.
-    How can we change the game to favor ACI?
-    How do we gain access to the Key Decision Makers?
-    If we do gain access, what do we talk about to better position ACI to win?
-    What is our Value Proposition and how to communicate it?
 

Join us for an insightful breakout session where we'll delve into the latest strategies and solutions for tackling fraud in the merchant segment. This session will cover key topics such as the identification challenges posed by evolving consumer profiles, the various forms of friendly fraud, and the critical role of digital identities in fraud prevention. We'll also explore how to leverage predictive modeling and precise fraud management to enhance revenue potential. Additionally, we'll discuss the importance of balancing approvals, costs, and fraud to optimize performance. This session is essential for anyone looking to stay ahead in the ever-evolving landscape of merchant fraud management.

Join us for an informative breakout session titled How to Win with Retail Payments in 2025, where we'll explore the strategies and solutions that will drive success in the coming year. This session will cover the current challenges in the North American market and how to overcome them, focusing on both existing customers and new logos. We'll discuss the key offerings and value propositions that set us apart, including our comprehensive payment solutions and the latest advancements in technology. You'll learn how to handle core customer objections, understand the impact of our investments, and navigate the evolving landscape of cloud deployments. This session is crucial for anyone looking to stay ahead in the competitive retail payments industry and maximize revenue opportunities in 2025.

This session will dive into the evolution of Client Delivery, outlining the new structure, key processes, and strategic initiatives to drive efficiency and collaboration. We’ll address critical topics such as margin challenges, contractor management, and rules of engagement while introducing streamlined processes for estimation and delivery. Together, we’ll chart the path to ensure we deliver exceptional value to our clients and align with regional and global priorities.

Imagine a future where our Onboarding process is a game-changer, driving faster, more predictable go-lives and accelerating revenue growth with unmatched client satisfaction.  Discover how our Customer Onboarding and Enablement organization is the cornerstone of and the engine behind revenue and cash flow. Learn how cutting-edge technology and automation are revolutionizing our onboarding processes, while setting new benchmarks for excellence and efficiency. You'll also learn about our bold initiatives that are fostering a culture of transformation, disruption, and continuous improvement within our organization.

• General Session Continue
• Merchant Fireside Chat with Petco
• Customer Panel with Banco de la República – Colombia, PROSA, and Redeban
• Opportunity Panel: 2024 Key Wins & Learnings
• General Session PM Close

The session will focus on the go-to-market strategy, product readiness, CSM guidelines, key SVP versus market trends, and partner inclusion. Additionally, the product team will share how they plan to align with and support the region's growth plan and go-to-market strategy for 2025.

• Strategy Validation with Datos Insights
• Keynote Speaker