| Name | Description | Segment Type | Speakers | Location Name | |
|---|---|---|---|---|---|
| Deal Showcase: National Australian Bank | Join this interactive session with the National Australian Bank account team to hear about the lessons learned from early customer engagement leveraging the vision of Retail Payments Hub for the sales of “on the truck” solutions (RPS/A&I). Get answers to your key questions and recommendations on how to better your game in 2025. | Banking | Chloe Clarke Roman Scerbans |   | Ombu A&B, 2nd Floor |
| Merchant Onboarding & Set Up Process: Positioning for Success | This session will cover the Merchant onboarding process, providing key discovery questions to guide your customer discussions and essential resources to support your needs. We will also discuss strategies for engaging with the onboarding team for effective collaboration and success. | Merchant | Gio Andreuccetti |  | Retiro A, 1st Floor |
| Payments Hub Market Trends and Building a Strong Pipeline | Join us for an insightful session exploring the latest market trends in Payments Hub and their transformative impact on the payments ecosystem. This session will provide you with practical strategies for identifying opportunities and building a robust pipeline for 2026 and beyond | Banking | Craig Ramsey Rachel Hunt Scotty Perkins Denise Jacobson |     | La Pampa, 1st Floor |
| Payments Intelligence: Empower your journey and win big in the year ahead. | Unlock the secrets to dominating the market in 2025! This dynamic session will showcase how to harness our unmatched Payments and Intelligence value proposition, combined with expert insights, to outpace the competition. Gain actionable strategies and knowledge to capitalize on our unique market position and propel your success to new heights. | Banking | Cleber Martins Marc Trepanier |   | Marin Fierro A&B, 2nd Floor |
| RFPs and How to Change the Game in Our Favor | Winning or losing an RFP can often feel like playing a game with rules stacked against you. But should we always play by their rules? This session dives into the strategies and insights that can help you take control of the process, shifting the playing field in your favor. Learn how to evaluate whether an opportunity is worth pursuing, redefine the rules of engagement, and position yourself to win by leveraging creativity, preparation, and a proactive approach. | Applicable to All, Skill / Process | Steve Thompson |  | Gloden Horn, 1st Floor |
| Selling Services - How to position the value of ACI experience in 2025 | In this session, we will explore effective strategies for positioning the value of ACI's services in 2025. The discussion will cover various aspects of selling services, including leveraging the ACI experience, approaching new business sales, and collaborating with partners. We will also address regional challenges and provide actionable insights to enhance our sales approach. Gain valuable insights and practical strategies to position ACI's services effectively in 2025 and beyond. | Applicable to All, Skill / Process | Saurabh Gupta Rory Whelan |   | Retiro C, 1st Floor |
| Name | Description | Segment Type | Speakers | Location Name | |
|---|---|---|---|---|---|
| AI Privacy and Governance: What our Customers are Asking | With Artificial Intelligence becoming far more accessible to a wider audience over the last 18 months, customers and prospects are asking more detailed questions in how we use AI. Specific to our governance and the policies we put in place to protect against any misuse or bias. This session will help you answer those questions, irrespective if the product that is being sold has AI capability or not. These questions are seen within RFI/RFPs and become far more frequent in recent months. Our goal is to help you prepare for those questions, and give you confidence in answering them directly to your customers/prospects. | Banking | Jimmy Hennessy |  | Marin Fierro A&B, 2nd Floor |
| A Transformation Journey: Introducing the new "Biller HELP24" Team | Join us as we explore our transformative journey from HELP24 to the Customer Care team. A transformation focused on continuous improvement, customer centricity, and innovation. Discover how we’re revolutionizing customer interactions, fostering a culture of empowerment and accountability, and driving success for our clients and team. | Biller | Sandy English |  | Gloden Horn, 1st Floor |
| Deal Showcase: Beyond the Wins – Unlocking New ATM Opportunities Across Regions | Join us for an engaging panel where we explore how recent ATM successes are just the start. You will learn how innovations, market shifts, and strategies are driving new opportunities in North America, LATAM, and MEASA, and how these can be extended to other regions. Curious about how the MEASA team approached the lower-tier market with a processor? Or why ATMs are once again a focus in North America, and how the LATAM team was successful in reversing a bank's decision to move away from ACI? Learn why now is the perfect time to capitalize on these opportunities and don't miss this chance to drive success in the ATM sector. | Banking | Borja Lopez Melissa Brady Himanshu Amberkar Brian Engle Sonia Gomez Ankur Saxena |       | Ombu A&B, 2nd Floor |
| LV Real-Time Payments Deployment Options: Benefits, Challenges, and Ideal Customer Profiles | This session will explore ACI's LV Real-Time Payments deployment options across regions. You will gain a deeper understanding of the benefits, challenges, and ideal customer profiles for each deployment option. Additionally, you will gain insights to effectively positioning ACI solutions based on regional needs and customer requirements.
| Banking | Somya Patnaik Bridget Hall |   | Retiro A, 1st Floor |
| North America: Competition Merchant Payments Landscape | In this session we will explore the competitive payments landscape, gain insights into market trends, emerging technologies, and strategies to stay ahead in this dynamic ecosystem. | Merchant | Dan Coates Christine Fuchs |   | Poncho, 2nd Floor |
| Revenue Management: Structuring Deals and Contracts to Optimize and Accelerate Revenue | This interactive session will focus on key elements of deal structuring and provide you with actionable strategies to optimize revenue, shorten sales cycles, and accelerate revenue recognition. | Applicable to All, Skill / Process | David Konz |  | La Pampa, 1st Floor |
| The Key Role of Services in Winning a Deal - Part 1 | This session, led by Steve Thompson from Value Lifecycle, explores how our customers define value and the pivotal role of Services in building trust and securing business before the PO. | Services | Steve Thompson | | Retiro C, 1st Floor |
| Name | Description | Segment Type | Speakers | Location Name | |
|---|---|---|---|---|---|
| 2025 Marketing Update | Join us for a comprehensive update on 2025 marketing strategies, trends, and initiatives. This session will cover key performance insights, upcoming campaigns, and innovative approaches to drive growth and engagement in the year ahead. Stay informed and aligned as we shape the future of marketing together. | Biller | Karen Mariana |  | Gloden Horn, 1st Floor |
| AI Privacy and Governance: What our Customers are Asking | With Artificial Intelligence becoming far more accessible to a wider audience over the last 18 months, customers and prospects are asking more detailed questions in how we use AI. Specific to our governance and the policies we put in place to protect against any misuse or bias. This session will help you answer those questions, irrespective if the product that is being sold has AI capability or not. These questions are seen within RFI/RFPs and become far more frequent in recent months. Our goal is to help you prepare for those questions, and give you confidence in answering them directly to your customers/prospects. | Banking | Jimmy Hennessy | | Ombu A&B, 2nd Floor |
| Collaborative Conversations with Banking Solutions Leadership | After an exciting and knowledge-packed global sales kickoff, it's time to tie it all together! This session is your chance to connect directly with our banking solution leadership team and get your answers to the most frequently asked questions. Whether you're looking for clarity on a specific strategy, need insight into a product update, or just want to hear more from leadership, this is the place to be. Bring your remaining questions or simply listen in to learn from others—there’s something for everyone in this interactive and collaborative session. | Banking | Scotty Perkins Bill Farris Craig Ramsey |  | La Pampa, 1st Floor |
| Europe: Competition Merchant Payments Landscape | In this session we will explore the competitive payments landscape, gain insights into market trends, emerging technologies, and strategies to stay ahead in this dynamic ecosystem. | Merchant | Christine Fuchs Kieran Mongey |  | Poncho, 2nd Floor |
| Merchant 2025 Omni Pricing Update | This session will introduce you to the new Merchant Omni Pricing Tool for value based pricing for both in-store and eComm.
| Merchant | Dan Coates Dusty Gomez Vidya Shankar Subramanian |   | Marin Fierro A&B, 2nd Floor |
| Payments Intelligence: Empower your journey and win big in the year ahead. | Unlock the secrets to dominating the market in 2025! This dynamic session will showcase how to harness our unmatched Payments and Intelligence value proposition, combined with expert insights, to outpace the competition. Gain actionable strategies and knowledge to capitalize on our unique market position and propel your success to new heights. | Banking | Cleber Martins Marc Trepanier | | Retiro A, 1st Floor |
| The Key Role of Services in Winning a Deal - Part 2 | This session, led by Steve Thompson from Value Lifecycle, explores how our customers define value and the pivotal role of Services in building trust and securing business before the PO. | Services | Steve Thompson | | Retiro C, 1st Floor |
