Agenda is preliminary and subject to change.
Times are listed in (UTC-04:00) Eastern Daylight Time (US & Canda).
Select the date to view the Americas agenda for Day 1, Day 2 and Day 3.
You can filter by User Group using the menu directly below.
| Name | Time | |
|---|---|---|
| All User Groups | General Session: ACI Executive Welcome | 1:00 PM - 1:15 PM |
| All User Groups | BREAK / Join Your User Group Discussion | 1:15 PM - 1:30 PM |
| Merchant Retail / Retailers | Merchant Market Update | 1:30 PM - 2:15 PM |
| Payments Risk Management (PRM) / Fraud Management | The Future of Financial Crime Strategies - The Digital Persona | 1:30 PM - 2:15 PM |
| Real-Time Payments / Immediate Payments | Global Real-Time Payments Update | 1:30 PM - 1:50 PM |
| Retail Banking | Retail Payments Solution (RPS) Strategy Update | 1:30 PM - 2:15 PM |
| Transaction Banking (MTS) | Board Welcome & Introduction | 1:30 PM - 2:15 PM |
| Transaction Banking (UOB, EB) | Digital Channels Update | 1:30 PM - 2:15 PM |
| Real-Time Payments / Immediate Payments | RTPS / ISO Architecture Update | 1:50 PM - 2:15 PM |
| All User Groups | BREAK | 2:15 PM - 2:30 PM |
| Merchant Retail / Retailers | ACI Secure eCommerce Roadmap | 2:30 PM - 3:15 PM |
| Payments Risk Management (PRM) / Fraud Management | The Future of PRM Functionality - Customers' Use Cases | 2:30 PM - 3:15 PM |
| Real-Time Payments / Immediate Payments | Industry Partner Update: FedNow | 2:30 PM - 3:15 PM |
| Retail Banking | Interactive Break-Out 2: Merchant Acquiring | 2:30 PM - 3:15 PM |
| Retail Banking | Interactive Break-Out 1: Retail Banking | 2:30 PM - 3:15 PM |
| Transaction Banking (MTS) | SWIFT Industry Update | 2:30 PM - 3:15 PM |
| Transaction Banking (UOB, EB) | Universal Online Banker (UOB) Roadmap | 2:30 PM - 3:15 PM |
| All User Groups | BREAK | 3:15 PM - 3:30 PM |
| Merchant Retail / Retailers | Merchant Day 1 Wrap-Up | 3:30 PM - 4:00 PM |
| Payments Risk Management (PRM) / Fraud Management | The Future of Fraud Trends in an Accelerated Ecosystem | 3:30 PM - 4:00 PM |
| Real-Time Payments / Immediate Payments | Day 1 Wrap-Up | 3:30 PM - 4:00 PM |
| Transaction Banking (MTS) | Day 1 Wrap-Up | 3:30 PM - 4:00 PM |
| Transaction Banking (UOB, EB) | Universal Online Banker (UOB) Vision Demo | 3:30 PM - 4:00 PM |
| Name | Time | |
|---|---|---|
| All User Groups | General Session: Executive Product Panel | 1:00 PM - 1:25 PM |
| All User Groups | BREAK / Join Your User Group Discussion | 1:25 PM - 1:45 PM |
| Merchant Retail / Retailers | ACI Omni-Commerce Roadmap | 1:45 PM - 2:30 PM |
| Payments Risk Management (PRM) / Fraud Management | The Future of Secure Customer Experience | 1:45 PM - 2:30 PM |
| Real-Time Payments / Immediate Payments | Industry Partner Update: The Clearing House’s RTP | 1:45 PM - 2:30 PM |
| Retail Banking | Cloud Update and Demonstration | 1:45 PM - 2:30 PM |
| Transaction Banking (MTS) | CHIPS (The Clearing House) Industry Update | 1:45 PM - 2:30 PM |
| Transaction Banking (UOB, EB) | Explore UOB's Reports Evolution | 1:45 PM - 2:30 PM |
| All User Groups | BREAK | 2:30 PM - 2:45 PM |
| Merchant Retail / Retailers | Innovation Showcase | 2:45 PM - 3:15 PM |
| Payments Risk Management (PRM) / Fraud Management | The Future of PRM in the Cloud | 2:45 PM - 3:15 PM |
| Real-Time Payments / Immediate Payments | Industry Partner Update: Zelle | 2:45 PM - 3:15 PM |
| Retail Banking | System Monitoring Update and Demonstration | 2:45 PM - 3:15 PM |
| Transaction Banking (MTS) | Federal Reserve Industry Update | 2:45 PM - 3:15 PM |
| Transaction Banking (UOB, EB) | Implementation Agility | 2:45 PM - 3:15 PM |
| All User Groups | BREAK | 3:15 PM - 3:30 PM |
| Merchant Retail / Retailers | Merchant Day 2 Wrap-Up | 3:30 PM - 4:00 PM |
| Payments Risk Management (PRM) / Fraud Management | The Future of 3rd Party Intelligence | 3:30 PM - 4:00 PM |
| Real-Time Payments / Immediate Payments | Making the Most of Real-Time | 3:30 PM - 4:00 PM |
| Retail Banking | API Update and Demonstration | 3:30 PM - 4:00 PM |
| Transaction Banking (MTS) | Day 2 Wrap-Up | 3:30 PM - 4:00 PM |
| Transaction Banking (UOB, EB) | Technology Roadmap Outlook (Microservices, DevOps, and APIs) | 3:30 PM - 4:00 PM |
| Name | Time | |
|---|---|---|
| Merchant Retail / Retailers | Contact-Free Commerce Roundtable | 1:00 PM - 2:00 PM |
| Payments Risk Management (PRM) / Fraud Management | PRM User Community Welcome & Roundtable | 1:00 PM - 2:00 PM |
| Retail Banking | Product Functionality Workshops and Technical and Tactical Roadmaps | 1:00 PM - 2:00 PM |
| Transaction Banking (MTS) | ACI Money Transfer System (MTS) Roadmap Update | 1:00 PM - 1:30 PM |
| Transaction Banking (MTS) | Roundtables and Open Discussions | 1:30 PM - 2:00 PM |
| All User Groups | BREAK | 2:00 PM - 2:15 PM |
| Merchant Retail / Retailers | Hot Topics Roundtable | 2:15 PM - 3:00 PM |
| Payments Risk Management (PRM) / Fraud Management | PRM User Community Roadmap & Roundtable | 2:15 PM - 3:00 PM |
| Retail Banking | Product Functionality Workshops and Technical and Tactical Roadmaps (Cont'd) | 2:15 PM - 3:00 PM |
| Transaction Banking (MTS) | Roundtables and Open Discussions | 2:15 PM - 3:00 PM |
| All User Groups | BREAK | 3:00 PM - 3:15 PM |
| Merchant Retail / Retailers | Customer Feedback Roundtable | 3:15 PM - 4:00 PM |
| Payments Risk Management (PRM) / Fraud Management | PRM User Community Enhanced Profiles Roundtable | 3:15 PM - 4:00 PM |
| Retail Banking | Day 3 Wrap-Up | 3:15 PM - 4:00 PM |
| Transaction Banking (MTS) | Roundtables and Open Discussions | 3:15 PM - 4:00 PM |
