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Tuesday, February 4, 2020, 1:50 PM - 2:40 PM |
| ACI Merchant Executive Update | Merchants | Merchant Payments | Benny Tadele - ACI Worldwide
| Introductory | |
| Biller Roadmap | Billers | Bill Payments | Alexis Blackstead - ACI Worldwide
| Intermediate | |
| Europe: All the Opportunities for Real-Time and Wholesale Payments Discussed in One Place | Banks, Intermediaries | Real-Time Payments | John Ballantyne - ACI Worldwide
David Godfrey - ACI Worldwide
| Introductory | |
| Latin America: A Hot Bed for Real-Time Payment Schemes Opportunity | Banks, Intermediaries | Retail Payments, Real-Time Payments | Geoff Tunbridge - ACI Worldwide
Miguel Belli - ACI Worldwide
| Intermediate | |
| North America: All the Opportunities for Real-Time and Wholesale Payments Discussed in One Place | Banks, Intermediaries | Real-Time Payments | Larry Guardiani - ACI Worldwide
Adam Needel - ACI Worldwide
| Introductory | |
| Payments Intelligence Strategy & Capabilities | Banks, Billers, Intermediaries, Merchants | Payments Intelligence | Fabian Gloerfeld - ACI Worldwide
Cleber Martins - ACI Worldwide
Amanda Mickleburgh - ACI Worldwide
| Intermediate | |
| Regional Fraud 101 - ASIA | Banks, Intermediaries | Payments Intelligence | Giselle Lindley - ACI Worldwide
Kieran Mongey - ACI Worldwide
Mark Southby - ACI Worldwide
| Intermediate | |
| Regional Fraud 101 - MEASA | Banks, Intermediaries | Payments Intelligence | Jay Floyd - ACI Worldwide
Mustafa Ghulam - ACI Worldwide
Damon Madden - ACI Worldwide
Kieran Mongey - ACI Worldwide
| Intermediate | |
| UP Retail Payments Solution: What You Need to Know About the Retail Payments Strategy to Be Successful in 2020 | Banks, Intermediaries | Retail Payments, Industry, Soft Skills | Frederique Slevin - ACI Worldwide
| Intermediate | |
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Tuesday, February 4, 2020, 3:00 PM - 3:50 PM |
| AOP Deal Structure for Optimal RFS and Bookings | Banks, Intermediaries, Merchants | Sales Process | Niels Kohl - ACI Worldwide
Dave Konz - ACI Worldwide
Amy Muessel - ACI Worldwide
Jerod Sands - ACI Worldwide
| Intermediate | |
| Bill Pay for the Consumer Finance Market: A Winning Deal | Billers | Bill Payments | Neil Williams - ACI Worldwide
Darcy Locke - ACI Worldwide
Mike Tuozzo - ACI Worldwide, Inc.
| Intermediate | |
| Bill Pay for the Government Market: A Winning Deal | Billers | Bill Payments | John Braswell - ACI Worldwide
| Intermediate | |
| Bill Pay for the Insurance Market: A Winning Deal | Billers | Bill Payments | Don Yellen - ACI Worldwide
| Intermediate | |
| Gainsight for Customer Success - Making the Tool Work for You! | Billers, Merchants | Bill Payments, Digital Channels, Merchant Payments, Payments Intelligence, Sales Process | Tony Tao - ACI Worldwide
Steffanie Biedler - ACI Worldwide
| Intermediate | |
| How ACI's Real-Time Payments Solution's Hub Sets Us Ahead of the Competition | Banks, Billers, Intermediaries | Real-Time Payments, Industry | David Godfrey - ACI Worldwide
Dean Wallace - ACI Worldwide
| Intermediate | |
| Regional Fraud 101 - NAMER | Banks, Intermediaries | Payments Intelligence | Mike Kasley - ACI Worldwide
Marc Trepanier - ACI Worldwide
| Intermediate | |
| UP® Merchant Payments™ Roadmap for AOD and AOP | Merchants | Merchant Payments | Bryan Croteau - ACI Worldwide
John Gessau - ACI Worldwide
| Intermediate | |
| UP Retail Payments Solution: What You Need to Know About the Retail Payments Strategy to Be Successful in 2020 | Banks, Intermediaries | Retail Payments, Industry, Soft Skills | Frederique Slevin - ACI Worldwide
| Intermediate | |
| Using ReD as Exemption Engine | Intermediaries, Merchants | Payments Intelligence | Kieran Mongey - ACI Worldwide
| Intermediate | |
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Tuesday, February 4, 2020, 4:10 PM - 5:00 PM |
| Bill Pay for the Higher Education: A Winning Deal | Billers | Bill Payments | John Braswell - ACI Worldwide
| Introductory | |
| Bill Pay for the Utility Market: RFP Best Practices for a Winning Deal | Billers | Bill Payments | Randy Vyskocil - ACI Worldwide
| Intermediate | |
| Digital Channels 101 - Learn How UOB Helps Banks Grow Fee Income | Banks, Intermediaries | Digital Channels | Todd Bevan - ACI Worldwide
Al Griffin - ACI Worldwide
| Introductory | |
| Evolving Our Customers to RTPS | Banks | Real-Time Payments, Industry | Larry Guardiani - ACI Worldwide
Tony Smith - ACI Worldwide
| Intermediate | |
| Highly Effective & Strategic QBRs | Billers, Merchants | Bill Payments, Digital Channels, Merchant Payments, Payments Intelligence, Sales Process | Steffanie Biedler - ACI Worldwide
| Intermediate | |
| How to Leverage Digital Overlay Services on a Global Scale | Banks, Intermediaries | Real-Time Payments, Industry | Somya Patnaik - ACI Worldwide
Francis Souza - ACI Worldwide
| Intermediate | |
| Increasing Pipeline Through Cross Sell of Back Office Capability | Banks, Intermediaries | Retail Payments | Carlos Perez Rubio - ACI Worldwide
Javier Pino - ACI Worldwide
| Intermediate | |
| National Switches to Central Infrastructure - Opportunity to Grow With Real-Time | Banks, Intermediaries | Retail Payments, Real-Time Payments, Industry, Soft Skills | Geoff Tunbridge - ACI Worldwide
| Intermediate | |
| Regional Fraud 101 - Europe | Banks, Intermediaries | Payments Intelligence | Jay Floyd - ACI Worldwide
Kieran Mongey - ACI Worldwide
Damon Madden - ACI Worldwide
| Intermediate | |
| Regional Fraud 101 - LATAM | Banks, Intermediaries | Payments Intelligence | Karen Arroyo Moguel - ACI Worldwide
Mike Kasley - ACI Worldwide
Marc Trepanier - ACI Worldwide
| Intermediate | |
| Secure Commerce, the Way Forward to Win Big in Digital Commerce | Merchants | Merchant Payments | Alexis Chmielewski - ACI Worldwide
Amanda Mickleburgh - ACI Worldwide
Peter Moedlhammer - ACI Worldwide
| Advanced | |
| Selling AOP Services in 2020 | Banks, Billers, Intermediaries, Merchants | Sales Process | Teresa Carter - ACI Worldwide
Roger Hartshorn - ACI Worldwide
| Intermediate | |
| Sign UP! ACI Speedpay for Subscription Payments | Billers | Bill Payments | Garrett Baird - ACI Worldwide
| Introductory | |
|
Wednesday, February 5, 2020, 2:30 PM - 3:20 PM |
| ACI eCommerce (ACI PAY.ON®) Payments Gateway Strategy and Roadmap | Merchants | Merchant Payments | Peter Moedlhammer - ACI Worldwide
| Intermediate | |
| AOP Deal Structure for Optimal RFS and Bookings | Banks, Intermediaries, Merchants | Sales Process | | Intermediate | |
| Center of Excellence Value Demonstration | Banks, Billers, Intermediaries, Merchants | Retail Payments, Real-Time Payments | Luis Bastidas - ACI Worldwide
German Cruz - ACI Worldwide
Sonia Gomez - ACI Worldwide
Camilo Morales - ACI Worldwide
Gustavo Paez - ACI Worldwide
| Intermediate | |
| Digital Disbursements | Billers | Bill Payments | Mahala Johnson - ACI Worldwide, Inc
| Introductory | |
| Discover Exciting Opportunities in the Issuing Business | Banks, Intermediaries | Retail Payments, Industry, Soft Skills | Javier Pino - ACI Worldwide
| Intermediate | |
| How to Attract a New Profile of Fintech Buyers That Enable Value Adding Services to the Industry | Banks, Intermediaries | Retail Payments | Xiaowei Chen - ACI Worldwide
Lu Zurawski - ACI Worldwide
| Intermediate | |
| ISO 20022 Regulatory Mandate Updates | Banks, Intermediaries | Real-Time Payments | Adam Needel - ACI Worldwide
Jessica O'Rourke - ACI Worldwide
| Advanced | |
| Maximizing AOP Sales Effectiveness with Gainsight | Banks, Intermediaries | Sales Process | Jonathan Eber - ACI Worldwide
| Introductory | |
| Middle East: All the Opportunities for Real-Time and Wholesale Payments Discussed in One Place | Banks, Intermediaries | Real-Time Payments | David Godfrey - ACI Worldwide
Somya Patnaik - ACI Worldwide
| Intermediate | |
| Payments Intelligence Strategy & Capabilities | Banks, Billers, Intermediaries, Merchants | Payments Intelligence | Fabian Gloerfeld - ACI Worldwide
Cleber Martins - ACI Worldwide
Amanda Mickleburgh - ACI Worldwide
| Intermediate | |
| Regional Fraud 101 - PACIFIC | Banks, Intermediaries | Payments Intelligence | Mike Kasley - ACI Worldwide
Giselle Lindley - ACI Worldwide
Mark Southby - ACI Worldwide
| Intermediate | |
| What CSMs need to know for 2020 Bill Pay priorities | Billers | Bill Payments, Sales Process | Rob Osborne - ACI Worldwide
Matt MacKenzie - ACI Worldwide
| Intermediate | |
|
Wednesday, February 5, 2020, 3:30 PM - 4:20 PM |
| Biller Compliance, Money Transfer License, Account Verification Mandate | Billers | Bill Payments | Amy Kelly - ACI Worldwide
| Introductory | |
| Getting the Growth for Real-Time Payments in India | Banks, Intermediaries | Real-Time Payments | Somya Patnaik - ACI Worldwide
Francis Souza - ACI Worldwide
| Introductory | |
| Growing Customer Relationships | Billers, Merchants | Bill Payments, Digital Channels, Merchant Payments, Payments Intelligence, Sales Process | Dan Steinman - Gainsight
| Intermediate | |
| How to Sell ACI Into Digital Ecosystems – Learning to Speak “Digital” | Banks, Intermediaries | Retail Payments, Industry, Soft Skills | Lu Zurawski - ACI Worldwide
| Intermediate | |
| ISO 20022 Regulatory Mandate Updates | Banks, Intermediaries | Real-Time Payments | Adam Needel - ACI Worldwide
Jessica O'Rourke - ACI Worldwide
| Advanced | |
| Machine Learning in ACI | Banks, Intermediaries, Merchants | Payments Intelligence | Jimmy Hennessy - ACI Worldwide
| Intermediate | |
| Maximizing AOP Sales Effectiveness with Gainsight | Banks, Intermediaries | Sales Process | Jonathan Eber - ACI Worldwide
| Introductory | |
| Real-Time Payments in 2020: Key Strategies for Growth | Banks | Real-Time Payments, Industry | Bridget Hall - ACI Worldwide
William Proctor - ACI Worldwide
Craig Ramsey - ACI Worldwide
| Intermediate | |
| The ACI Developer Portal: Enabling Innovation, Improving Time to Market | Banks, Intermediaries | Payments Intelligence, Retail Payments, Real-Time Payments | Ray Lockwood - ACI Worldwide
Ajmal Syed - ACI Worldwide
| Introductory | |
| The UP-sell Tool Bag and Opportunities for 2020 | Merchants | Merchant Payments, Payments Intelligence | Scott Murray - ACI Worldwide
Dan Coates - ACI Worldwide
| Intermediate | |
| Universal Online Banker Roadmap Review | Banks, Intermediaries | Digital Channels | Jim Gillespie - ACI Worldwide
| Intermediate | |
|
Thursday, February 6, 2020, 9:50 AM - 10:40 AM |
| ACI PAY.ON eCommerce Connector Strategy | Merchants | Merchant Payments | Daniel Rudolph - ACI Worldwide
| Introductory | |
| AOP Deal Structure for Optimal RFS and Bookings | Banks, Intermediaries, Merchants | Sales Process | | Intermediate | |
| ATMs Aren't Just Cash Dispensers - Opportunities for Growth in Self-Service Banking | Banks, Intermediaries | Retail Payments, Industry, Soft Skills | Karin Brown - ACI Worldwide
| Intermediate | |
| Digital Channels Platform Implementations | Banks, Intermediaries | Digital Channels | Patricia Howe - ACI Worldwide
| Intermediate | |
| Driving Success in 2020: FI & I’s- Adopting & Leveraging the Public Cloud | Banks, Intermediaries | Payments Intelligence, Retail Payments, Real-Time Payments | Ray Caradine - ACI Worldwide
Ciaran Chu - ACI Worldwide
Peter Hazou - Microsoft
Heather Adler - Microsoft
| Intermediate | |
| Fraud Prevention at Its Best: Evolution of Our ReD Solution | Intermediaries, Merchants | Payments Intelligence | Amanda Mickleburgh - ACI Worldwide
| Intermediate | |
| Is Microservices the Next Critical Discussion for Strategic Customers? | Banks | Real-Time Payments, Industry | David Godfrey - ACI Worldwide
Sai Kalaga - ACI Worldwide
Tony Smith - ACI Worldwide
| Advanced | |
| Learn What Strategic Priorities You Should be Focused on in Merchant in 2020 | Merchants | Merchant Payments, Payments Intelligence, Sales Process | Fabian Gloerfeld - ACI Worldwide
Benny Tadele - ACI Worldwide
Debbie Guerra - ACI Worldwide
David Mitzenmacher - ACI Worldwide
| Intermediate | |
| Leveraging ACI Risk and Cybersecurity as Selling Advantages | Banks, Billers, Intermediaries, Merchants | Industry, Sales Process | Gene Scriven - ACI Worldwide
| Intermediate | |
| Product Deepdive - eBills & Notifications | Billers | Bill Payments | Dennis Gulbin - ACI Worldwide
Rich O’Rourke - Nordis Technologies
| Introductory | |
| SWIFT: Making GPI a Reality | Banks | Real-Time Payments, Industry | Jessica O'Rourke - ACI Worldwide
| Introductory | |
| The Omni-Channel Play for Acquirers | Banks, Intermediaries | Retail Payments | Carlos Perez Rubio - ACI Worldwide
| Intermediate | |
|
Thursday, February 6, 2020, 11:00 AM - 11:50 AM |
| 2020 Customer Success Focus- How we’re listening to customers and responding in our 2020 Action Plan | Billers, Merchants | Bill Payments, Merchant Payments, Payments Intelligence, Sales Process | David Mitzenmacher - ACI Worldwide
| Intermediate | |
| Anti-Corruption and Bribery | Banks, Billers, Intermediaries, Merchants | Industry | Brad Mullman - ACI Worldwide
Johan Roets - ACI Worldwide
| Introductory | |
| Biller Convergence | Billers | Bill Payments | Geoff Jamieson - ACI Worldwide
Marc Sczesnak - ACI Worldwide
| Advanced | |
| Driving Success in 2020: FI & I’s- Adopting & Leveraging the Public Cloud | Banks, Intermediaries | Payments Intelligence, Retail Payments, Real-Time Payments | Ray Caradine - ACI Worldwide
Ciaran Chu - ACI Worldwide
Peter Hazou - Microsoft
Heather Adler - Microsoft
| Intermediate | |
| Evolution of UP Merchant Payments Packaged Merchant Solutions | Merchants | Merchant Payments | Andreas Ostberg - ACI Worldwide
Mike Yakel - ACI Worldwide
| Intermediate | |
| Getting the Growth for PRM Sales and Customer Satisfaction | Banks, Intermediaries | Payments Intelligence | Damon Madden - ACI Worldwide
Bogdan Pop - ACI Worldwide
Eduardo De Andrade - ACI Worldwide
Cleber Martins - ACI Worldwide
| Intermediate | |
| How to Leverage Digital Overlay Services on a Global Scale | Banks, Intermediaries | Real-Time Payments, Industry | Somya Patnaik - ACI Worldwide
Francis Souza - ACI Worldwide
| Intermediate | |
| Learn How to Leap Frog the Competition Using UOB's API Technology | Banks, Intermediaries | Digital Channels | Kevin Patton - ACI Worldwide
| Intermediate | |
| Merchant Acquiring WINS: Case Studies and Tactics to Win in 2020 | Banks, Intermediaries, Merchants | Retail Payments, Industry, Soft Skills | Carlos Perez Rubio - ACI Worldwide
| Intermediate | |
| Real-Time Payments in 2020: Key Strategies for Growth | Banks | Real-Time Payments, Industry | Bridget Hall - ACI Worldwide
William Proctor - ACI Worldwide
Craig Ramsey - ACI Worldwide
| Intermediate | |
| Securing Large Volume Growth with Real Time Balance | Banks, Intermediaries | Retail Payments | Kevin Lemmons - ACI Worldwide
Frederique Slevin - ACI Worldwide
| Intermediate | |
| Selling AOP Services in 2020 | Banks, Billers, Intermediaries, Merchants | Sales Process | Teresa Carter - ACI Worldwide
Roger Hartshorn - ACI Worldwide
| Intermediate | |
| The PSP Value Proposition:How to Sell to PSPs and Enabling Their Growth Globally | Merchants | Merchant Payments | Marc-Christian Maibach - ACI Worldwide
Tobias Hilpert - ACI Worldwide
| Intermediate | |
